Returns
Return & refund information
Placeholder policy: Flexora’s owner-specific return window, item eligibility, return shipping responsibility, and refund timing are not yet finalized. This page will be updated before products are available to purchase.
Start with your order
If you need help with an item, contact Flexora with the order number, product name, and a short description of the issue. Please do not send an item back without instructions.
Product condition
Where returns are accepted, the final policy will explain product-condition requirements, packaging expectations, and exceptions for particular products.
Request assistance
Use the contact form and include your order number so we can route your request correctly.